
The Coaching Process in Recruitment by Roxanne Barker and Josie Mascott, Zone 8 Life Management
General opinion on the way the Recruitment Industry is changing during these economic times concludes that having motivated, well-trained and focused staff with strong client relationships will be key to not only surviving but thriving during 2009 and beyond.
Clients are increasingly looking to place business with a trusted supplier who has gone that extra mile on previous assignments. This may mean some key staff adapting their focus and thought processes to reflect this.
Coaching can be an effective and profitable form of support for recruiters who are under pressure to not only maintain their existing performance but to create and develop ways to compete in a difficult market. In fact, according to Fortune Magazine “Coaching is the hottest thing in management” .
Could Coaching Work for your Business?
Coaching is no longer just for the bigger organisations. It has become an accessible form of business support for anybody that needs it. Whilst the bigger organisations may have a whole coaching strategy and culture in place, a smaller business may take advantage of coaching by arranging coaching sessions for certain members of staff such as key sales performers, managers or team leaders. In that way – coaching from the top down - the coaching benefits and strategies can be passed on throughout the organisation.
Choosing a Coach
The coaching/client relationship is key – could you see the coach ‘fitting in’ to your business, do they understand your aims and ambitions, do they have empathy, are they creative? Who do you think should be coached in your organisation? The Coach should be able to advise on this – it depends on what you want to achieve.
Buying in to the Coaching Process
Ideally your staff should see working with a coach as a positive form of support rather than threatening – how you introduce coaching into your organisation is important to it’s success and ultimately the impact on your bottom line. A good coach is able to offer ideas and strategies for bringing coaching into your recruitment business.
Coaching Outcomes Include
- Developing new business methodologies
- A positive impact on profitability and performance
- Improving Personal and Team Performance
- Improved Time Management and Focus
- Managing Stress
- Staff Issues
- Resolving Conflict
- Improved Confidence
- Improved Self Development and Awareness
- Improved Profit and Productivity
Some Conclusions
Effective coaching can help individuals and organisations achieve their maximum potential, tackle challenges and reach specific goals. Coaching sessions promote personal and professional development, improve productivity, performance, motivation and self confidence. Often people who have a coach report a better work/life balance. Coaching is now accessible to any business – large or small and the top down approach to implementing it can influence the whole organisation. However it is important to work with the right coach for your business – someone you feel who understands who you are and what you want to achieve. It’s equally important to introduce coaching in a positive way – something that your recruiters are going to welcome as a form of support.
Please discuss your interests with Roxanne Barker who can be contacted via email roxanne.barker@zone8.co.uk or 0208 940 2115